PVY Power 2.0
Powerful Motor
Torque
Large Battery
Powerful Braking
SHIMANO Derailleur
Popular upgrades
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Unless there are unforeseen circumstances, we will process the order within one business day of receiving it and deliver it within 5-7 business days. After your order is shipped, you will receive an automated email with tracking information. (Note: Some accessories are shipped from China and may take 7-15 days to arrive.)
-
Customer Support
PVY aims to provide customers with better service and support, no matter you have questions about your order or electric bike, you can contact our professional support team
E-mail: support@pvybike.com -
Warranty Policy
If you are a consumer, you are entitled to 1-year (and 10-year for frame) limited warranty against manufacturing defects in materials and workmanship, starting from the date of delivery.
Product details
Frameset
Electronics
Drivetrain
Weight&Load&Climb
Included in the Box
Power 2.0
Tool Bag
Charger
Rear Rack
Fender
User Manual
FAQs
How long is the warranty, and what does it cover?
We have after-sales centers in Europe, PVY 1-Year Warranty Accessory: Structural component-fork, seatpost, handlebar, stem, brake lever, brakes, sprocket, crankset, and thumb shifter, Electronic component- charger, controller, display, booster, shifter handle, motor, and shifter. (if a product problem occurs within the above warranty period, it will be exchanged for a new one free of charge if it cannot be repaired.) For the Frame 10-year warranty applies.
Does it need to be assembled after receiving the bike?
Our ebikes are brand new and come in a folding state for easy shipping. And with an assembly finish of 85%, you can easily put it all together. Once unboxed, simply install the pedals and adjust the handlebar angle to fit your height and riding style. It's a quick and hassle-free process, allowing you to hit the road in no time.
Is the bike waterproof?
Yes, it is IPX5 waterproof, but for safety reasons we advise against using it in harsh weather conditions.
Will replacement parts be available for years to come?
We will continue to provide replacement parts for at least ten years in the future, such as motors, batteries, controllers, meters, etc., and guarantee that the price of replacement parts will always be high quality and low price, so that people can spend a small amount of money to experience riding Fun is the purpose of PVY.